There are a lot of good reasons to hire a maid service. Los Angeles‘ lifestyles are just too hectic — there’s too much to do for you to spend your valuable hours scrubbing, washing, dusting, vacuuming, waxing, and cleaning. But before you grab the phone and buy yourself several valuable hours each week, consider that the wrong maid service can be more trouble than it’s worth. The wrong cleaner can permanently damage your household goods — not to mention the potential of exposing your home to unscrupulous people in maid uniforms.
Here’s what you need to know about a maid before you hire her:
Is she bonded? The number one most important thing about any maid. Bonding is a kind of ‘reverse insurance’, where if the maid does something that causes damage to your household good, you are covered for damage dealt. If she steals something from you, you are covered for the value of the item stolen. Bonding is the ultimate in professional responsibility to one’s customers, which is why it’s so important.
Is she insured? Similarly, maids should be insured. A maid that isn’t insured can, for example, sue you for medical bills if she slips and falls and the court decides that your negligence led to her injury. A maid with proper insurance can’t, because California law prohibits you from having your medical bills paid twice, and her insurance will pay before yours. Again, it’s a vital element of protecting one’s clients.
Does she have references? Unless a maid is literally on her first job, she should have at least one happy customer that can put in a good word for her. When calling a maid’s references, always ask them:
- How long have you used this maid?
- Have you ever had a complaint? If so, did you take it to her company? How was the issue resolved?
- Do you enthusiastically recommend your maid?
How does her service screen it’s employees? Obviously not relevant for solopreneurs, but most maids in Los Angeles work with some sort of service simply because the service screens their maids, providing them with clients in exchange for their keeping their nose clean. Some services only do criminal background checks; others do drug screening or even credit checks. It’s up to you to determine what level of screening you’re comfortable with, but whatever it is, you should know.